Call Forward

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Call Forward

Our Call Forward queue systems speed up queues and reduce waiting times. They can be adapted to one or more queues and virtual queue systems.

We have Call Forward-systems for retail, restaurant environments and solutions for efficient queue management in the fitting room environment.


If you want to know more about our Call Forward systems, find your nearest ITAB sales contact here

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Call Forward Fashion

With our Call Forward System for the fitting room, your customers can book a time in the fitting room with the staff and continue shopping instead of standing in line and to wait. When a fitting room becomes vacant, or the reserved time approaches, the customer receives a message on a screen or via their mobile. Their clothes are then ready in the changing room as they arrive, as well as any recommendations in matching accessories from the assistant

  • Optimizes fitting room capacity and reduce waiting
  • More choice - in larger stores with fitting rooms in several places, alternative fitting rooms can be offered
  • Improves personalized service
  • Opportunities to increase more / cross-selling in the interaction with the customer
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Call Forward Ordering Point

A call forward system with interactive ordering suited for fast food and restaurant environments. The interactive ordering point minimizing queues at the counter and gives the customer a good overview of the menu options.

  • Increased sales with engaging product selections
  • Digital menu simplifies campaign presentations
  • Increase capacity and throughput at peak
  • Improves customer perception of waiting time