Eficiencia en el retail
efficiency improvement can be gained by changing the way the consumer checks out and ends their journey, while focusing on consumer flow and satisfaction to allow for an improved ROI model (checkouts) ¹
increase in transaction value by offering customers greater choice through self serve, while also further generation up to 24 hours labour saving per store, per week (café) ²
of online-shoppers value speed and efficiency above stock availability and return services ³
¹ ITAB Case Study ² ITAB Case Study ³ ITAB Insights
SERVICE OPTIMISATION
Focused retail efficiency models to drive service improvements and future savings across the operating model that drive increased conversion and reduce operating costs.
CONSUMER FLOW
Junto con la reducción de las tareas sin valor añadido y la mejora de la experiencia general del consumidor, consideramos el buyer journey ideal a través de múltiples misiones del consumidor.
DIGITAL ENGAGEMENT
La tecnología en la tienda guiará, atraerá e informará para lograr la mejor experiencia de cliente retail, mejorando el recorrido y enfocándose en su marca.
