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CONSUMER & RETAIL INSIGHTS
Inspiration and insights for turning consumer brand experience into physical reality.
How Retailers Can Increase Consumer Engagement
Retailers are increasingly investing in digital technology to enhance the consumer experience in stores. However, to maximize the ROI on that investment, it is essential to ensure that consumers actually engage with those in-store devices. We have been working with leading brands around the world, including fashion...
Time to consume: 3 min
How Artificial Intelligence can Redefine Retail
Success in retail is often down to making day to day operations as streamlined and cost-efficient as possible. Trimming a few euros here or saving a few minutes there can add up into a major boost to a retailer’s bottom line. Traditionally, retailers have relied on smart, hard-working people to figure out the...
Time to consume: 3 min
Loss prevention - The Role of Store Design in Amplifying Risk
Reflections on Retail Loss -By Professor Adrian Beck Loss prevention and store design - Introduction The nature of the retail store is changing quickly, accelerated both by the consequences of the COVID Pandemic and a growing desire to reduce the amount of ‘friction’ shoppers experience to better compete wi...
Time to consume: 4 min
The 4 biggest retail trends for 2021
In 2020 the world has turned upside down. The Covid-19 pandemic led to major shifts within retail and transformed the way consumers shop like never before. In this blog, you’ll get insights about the 4 main retail trends for 2021, both as a cause of the pandemic and other ongoing market changes. All summarised by...
Time to consume: 4 min
The Role of RFID in Generating Inventory Accuracy
As a technology offering potential benefits to the retail industry, the unique identification of consumer products via a radio frequency enabled tag – RFID, has been around for more than 20 years, and yet it still feels like a technology having to prove its value. Partly this is a consequence of being over hyped ...
Why retailers should consider appointment shopping
Retailers have been hit hard by the corona pandemic. Severe restrictions have been imposed, if not an overall forced store closure, limiting footfall and sales in stores. Though facing challenging times throughout 2020 and now 2021, retail has never been quicker to adapt, and new innovations, solutions,and initiatives ...
Time to consume: 3 min
Who ‘Owns’ Retail Loss? The Value of Engaging Staff
Reflections on Retail Loss -By Professor Adrian Beck Introduction It is becoming ever more important that retailers effectively manage their businesses –not only to drive sales but also to control costs. For most retailers some form of loss is an inevitable part of doing business – it is a regrettable yet i...
Time to consume: 4 min
3 retail trends to explore in 2021
To summarise the retail year 2020, the year of the coronavirus, and hopefully give you a fresh start-up for 2021, we have identified three important retail trends to explore. Driven by long term consumer behaviors, which rapidly speeded up its pace during last year. 3 retail trends to explore in 2021, an introduction: ...