Privacy policy
ITAB Group (“ITAB” “we”, “our” and “us”) care about and value your privacy. In this Privacy policy we, therefore, wish to provide you with information on how we process your personal data as well as what rights you have in relation to our processing of your personal data when you interact with us in different situations. Please be aware that a separate Privacy policy applies to recruitment, which is available on https://career.itab.com/data_privacy.
Overview
- This privacy policy applies to you who:
Represent a company that is a customer or potential customer (prospect) to us;
Represent a company that is a supplier or partner to us;
Is a shareholder or represents a shareholder;Visits ITAB´s website; or
Contacts us, communicates with us, or subscribes to information from us. - In summary, we process your personal data in order to:
Communicate with you;
Administer, negotiate and execute agreements with the company you represent;
Help you with customer service and support matters;
Send newsletters, marketing, and information to you;
Arrange events;
Handle any claims and fulfil legal obligations such as complying with the accounting.
Comply with our legal obligations. - Who is responsible for the processing of your personal data? ITAB Shop Concept AB (publ.) with company registration number 556292–1089 is responsible for the processing of your personal data as described in this privacy policy (controller). If you are in contact with any other company within the ITAB group of companies, the company that you are in contact with will be the controller of the processing of your personal data. For information about all companies within the ITAB group and their contact details, please Contact us.
- Who can gain access to your personal data and why? Your personal data is primarily processed by us at ITAB and within the ITAB group. We will share your personal data with our IT suppliers who will process the personal data on our behalf as processors.We may transfer your personal data outside of EU/EEA to companies within the ITAB group and to our IT suppliers that are processing the personal data on behalf of us as processors. When we transfer your data outside of the EU/EEA, this will only be done if we have support for the transfer under applicable data protection legislation. This means that the transfer is based on either an adequacy decision by the Commission or standard contractual clauses.
- Detailed information about how we process your personal data: We collect your personal data directly from you, for example when you contact us. We may also collect your personal data directly from the company you represent if they state you as their representative. If you use our website, we will also use Google services to collect information on your browsing of our website to analyze your use of our website.In the tables below you can read more about why we process your personal data, which categories of personal data we process, and our legal basis for the processing. You can also read about how long we process your personal data for each purpose.
If you have any questions about how we process and share your personal data, e.g. about what legal basis we have, which suppliers we share your personal data with or if you would like a copy of the appropriate safeguards we have taken, or if you want to exercise any of your rights, please contact us at gdpr@itab.com. Our postal address is Instrumentvägen 2, 553 02 Jönköping, Sweden.
Details of our personal data processing
| To communicate with you before, during, and after an agreement is entered into with us | |
|---|---|
| Processing performed: | Communicate with you |
| Personal data we process: | Name, organisational belonging and position in your organisation Contact information such as email address and telephone number Information you provide to us |
| Legal basis |
Legitimate interest The processing is justified by our legitimate interest in being able to communicate with the company that you represent |
| Retention time: | We will store your personal data as long as we have a business relationship with your company. However, we will stop storing your personal data if we become aware that you no longer represent the company or if we conclude that we will not enter into an agreement with the company you represent. |
| To administer and facilitate your company’s agreement with us | |
|---|---|
| Processing performed: | Enter into, negotiate and administer agreements with the company you represent |
| Personal data we process: | Name, organisational belonging, and position in your organisation Contact information such as email address and telephone number |
| Legal basis | The processing is justified by our legitimate interest in being able to negotiate, enter into and fulfil agreements with the company you represent. |
| Retention time: | We will store your personal data until the agreement with the company you represent has expired and the obligations under the agreement are otherwise fulfilled. However, we will stop storing your personal data if we become aware that you no longer represent the company, or if we conclude that we will not enter into an agreement with the company you represent. Some of your personal data will be stored for a longer period of time in order for us to comply with bookkeeping and accounting law. See retention times for that purpose below. |
| Provide customer service and manage support matters | |
|---|---|
| Processing performed: | Provide you with relevant information and communicate with you as a representative of your company Answer and manage customer service matters, e.g. handle complaints |
| Personal data we process: | Name Contact information such as email address and telephone number Information you provide to us |
| Legal basis |
Legitimate interest The processing is justified by our legitimate interest in being able to maintain our customer service towards our customers. |
| Retention time: | The data is stored for six months from the point that the matter concerning your company is finally handled. However, we will stop storing your personal data if we become aware that you no longer represent the company. |
| To send newsletters, offers, invitations, and other information about ITAB |
|
|---|---|
| Processing performed: | To send newsletters, offers, and invitations to you who represent one of our customers or potential customers |
| Personal data we process: | Name Contact information such as email address and telephone number Information you provide to us |
| Legal basis |
The processing is justified by our legitimate interest in being able to send relevant information to you as a representative of your company or if you have chosen to subscribe to information from us Consent |
| Retention time: | We will store your personal data for one year. If you have subscribed to information from us, you will receive information, newsletters, offers, and invitations from us as long as you represent your company or until you unsubscribe to our newsletters, offers, and invitations. |
| To arrange events1 | |
|---|---|
| Processing performed: | Handle possible complaints and claims |
| Personal data we process: | Name Contact information such as email address and telephone number Dietary preference |
| Legal basis |
The processing is justified by our legitimate interest in being able to arrange events for you as a representative of a customer or potential customer Consent: If we process special categories of data, we will obtain your explicit consent |
| Retention time: | We store your personal data until the event is completed. However, a participant list that you are a part of is saved for one year after the event in order for us to be able to follow up on your participation in the event and invite you to similar events. In cases where we have sent an evaluation to you after an event to which you responded, we will store the result of the evaluation for six months after you have answered the same. We stop sending evaluations if you object to getting them. |
| To arrange events2 | |
|---|---|
| Processing performed: | Send requests to participate in evaluations after the event Manage the answers you provide in the evaluation Compile statistics of the results of our evaluations |
| Personal data we process: | Name Email address Information you provide in the evaluation |
| Legal basis | The processing is justified by our legitimate interest in being able to contact you for evaluation of the event |
| Retention time: | We store your personal data until the event is completed. However, a participant list that you are a part of is saved for one year after the event in order for us to be able to follow up on your participation in the event and invite you to similar events. In cases where we have sent an evaluation to you after an event to which you responded, we will store the result of the evaluation for six months after you have answered the same. We stop sending evaluations if you object to getting them. |
| To handle possible claims |
|
|---|---|
| Processing performed: | Handle possible complaints and claims |
| Personal data we process: | Name Contact information such as email address and phone number Information from our communication with you regarding your complaint or claim |
| Legal basis | The processing is justified by our legitimate interest in being able to communicate with your company and resolve an emergent situation as well as possible and, if necessary, to act in any dispute with the company you represent, including being able to defend us against any legal claim |
| Retention time: | The personal data is processed from the time you submit your complaint or claim and is processed as long as the process of the complaint or claim is in progress. However, we will stop storing your personal data if we become aware that you no longer represent the company to which the claim relates. |
| To comply with book-keeping and accounting law | |
|---|---|
| Processing performed: | Comply with bookkeeping and accounting law |
| Personal data we process: | Name History regarding payments and other information that constitutes accounting records |
| Legal basis | The processing is necessary in order to comply with a legal obligation to which we are subject, i.e. the bookkeeping and accounting act |
| Retention time: | We will store your personal data until and including the seventh year after the end of the calendar year for the fiscal year to which the personal data relates or as long as relevant bookkeeping and accounting law requires. |
| To communicate with you before, during, and after an agreement is entered into with us | |
|---|---|
| Processing performed: | Communicate with you |
| Personal data we process: | Name, organisational belonging, and position in your organisation Contact information such as email address and telephone number Information you provide to us |
| Legal basis | The processing is justified by our legitimate interest in being able to communicate with the company that you represent |
| Retention time: | We will store your personal data as long as we have a business relationship with your company. However, we will stop storing your personal data if we become aware that you no longer represent the company. |
| To administer and facilitate your company’s agreement with us | |
|---|---|
| Processing performed: | Enter into, negotiate and administer agreements with the company you represent Carry out payment |
| Personal data we process: | Name, organisational belonging, and position in your organisation Contact information such as email address and telephone number |
| Legal basis | The processing is justified by our legitimate interest in being able to negotiate, enter into and fulfil agreements with the company you represent |
| Retention time: | We will store your personal data until the agreement with the company you represent has expired and the obligations under the agreement are otherwise fulfilled. However, we will stop storing your personal data if we become aware that you no longer represent the company, or if we conclude that we will not enter into an agreement with you. Some of your personal data will be stored for a longer period of time in order for us to comply with bookkeeping and accounting law. See retention times for that purpose below. |
| To handle possible claims | |
|---|---|
| Processing performed: | Handle possible complaints and claims |
| Personal data we process: | Name Contact information such as email address and phone number Information from our communication with you regarding your complaint or claim |
| Legal basis | The processing is justified by our legitimate interest in being able to communicate with your company and resolve an emergent situation as well as possible and, if necessary, to act in any dispute with the company you represent, including being able to defend us against any legal claim |
| Retention time: | The personal data is processed from the time you submit your complaint or claim and is processed as long as the process of the complaint or claim is in progress. However, we will stop storing your personal data if we become aware that you no longer represent the company to which the claim relates. |
| To comply with bookkeeping and accounting law | |
|---|---|
| Processing performed: | Comply with bookkeeping and accounting law |
| Personal data we process: | Name History regarding payments and other information that constitutes accounting records |
| Legal basis | The processing is necessary in order to comply with a legal obligation to which we are subject, i.e. the bookkeeping and accounting activities |
| Retention time: | We will store your personal data until and including the seventh year after the end of the calendar year for the fiscal year to which the personal data relates or as long as relevant bookkeeping and accounting law requires. |
| To comply with our responsibilities towards you as a shareholder | |
|---|---|
| Processing performed: | To follow and comply with the articles of association and the relevant company law Share personal data with Euroclear Sweden AB Prepare and invite you to the shareholders meeting Arrange and administer your participation in the shareholders meeting |
| Personal data we process: | Name Contact information such as email address and telephone number Social security number Information about your shareholding |
| Legal basis |
Contractual and legal obligation The processing is necessary in order to comply with contractual and legal obligations to which we are subject, i.e. the relevant company law, and in being able to contact you to administer the shareholders meeting |
| Retention time: | We store your personal data as long as you are a shareholder within the company or as long as it’s needed to fulfill the contractual and legal requirements. |
| To analyse and improve the use of our website |
|
|---|---|
| Processing performed: | The information which we collect through cookies, i.e IP-address, personal data related to your devise/browser, and your activities on our website |
| Personal data we process: | IP-address |
| Legal basis | The processing is justified by our legitimate interest in being able to provide and improve our website |
| Retention time: | We will store your personal data for a period of twelve months. |
| To communicate with you on our social media accounts | |
|---|---|
| Processing performed: | Communicate with you |
| Personal data we process: | Name Social media username Profile picture |
| Legal basis | The processing is justified by our legitimate interest in being able to communicate with you on our social media platforms |
| Retention time: | Your personal data will be removed if you ask us to remove it or if you delete the content yourself. |
Balancing of interests’ assessments when processing personal data based on the legal basis of “legitimate interests”
As we have stated above, for some purposes we process your personal data relying on our legitimate interest as the legal basis for the processing. When assessing the legal basis, we rely on a balance of interests test, through which we have determined that our legitimate interest for the processing outweighs your interest and your fundamental right not to have your personal data processed. We have stated what our legitimate interests are in the tables above.
You are welcome to contact us if you want to read more about how we have done this test. Our contact details are as stated at the beginning of this privacy policy.
Your data protection rights
- What rights do you have in relation to our processing of your personal data?
According to the applicable data protection legislation, you are entitled to a variety of rights to affect our processing of your personal data.
If you would like to know more about your rights or if you wish to exercise any of your rights, please contact us at the contact details provided at the beginning of this privacy policy. - Right to object to processing
You have the right to object to our processing of your personal data. You have always right to object to marketing from us, such as newsletters.
The right to object is applicable when the processing is based on the legal basis “legitimate interest”. Read more about what this means in the tables above. In some cases, however, the right to object does not exist (e.g. when we must store your personal data). If we can show compelling legitimate reasons for the processing that outweigh your interests and fundamental rights or if it is for the purpose of determining, practicing or defending legal claims you do not have a right to object to the processing. - Right to access
You have the right to obtain confirmation as to whether or not we are processing personal data concerning you. If we process your personal data you have the right to obtain a copy of the personal data processed by us and information on how we process them. - Right to rectification
You have a right to obtain rectification of any inaccurate personal data concerning you and to ask us to have incomplete personal data completed. - Right to erasure (“Right to be forgotten”) and restriction of processing
You have the right to have your personal data erased in certain instances. This is the case e.g. when the personal data is no longer necessary for the purposes for which it was collected or otherwise processed and where we process your personal data on the basis of our legitimate interest and we find that we do not have an overriding interest in continuing to process it.
You also have a right to request that we restrict our processing of your personal data. For example, when you question the accuracy of the personal data, when you have objected to our processing of your personal data based upon our legitimate interest, or where the processing is unlawful, and you oppose to the erasure of your personal data and instead want us to restrict our processing. - Right to lodge a complaint to a supervisory authority
You always have the right to lodge a complaint with a supervisory authority.
You may do this in the EU/EEA member state where you live, work or of where an alleged infringement of the applicable data protection laws has occurred. The supervisory authority in Sweden is Swedish Authority for Privacy Protection. This right is without prejudice to any other administrative or judicial remedy.
This privacy policy was updated by ITAB in January 2021.