EuroCIS 2024 recap

Unveiling the future of Retail Innovation

At EuroCIS 2024, the retail world witnessed a glimpse into the future, where efficiency meets enhanced customer experiences. Here’s a brief overview of the key highlights from the event: 

Staffing efficiency

Smart solutions such as smart watches, labels, and robotics took center stage, promising to streamline operations while maintaining service excellence. These innovations are poised to drive down operational costs while optimizing workforce productivity.

Improved operations by customer insights

Attendees explored a myriad of analytics tools integrated with smart sensors and AI, empowering retailers to delve deep into consumer behaviors. From forecasting demand to reducing waste, these insights pave the way for strategic decision-making and targeted marketing campaigns.

Retail media to increase sales

Innovative screens equipped with personalized messaging and AI capabilities are set to revolutionize the way retailers engage with customers. Through cross-selling and upselling, retailers can enhance sales and foster brand loyalty like never before.

Personalised and improved experiences

Smart technology extends beyond products to transform the entire consumer journey. From intelligent trolleys to seamless checkout experiences facilitated by robots and chatbots, every touchpoint is optimized for maximum convenience and satisfaction.

Seamless commerce

Closing the gap between offline and online transactions remains a priority for retailers. With a focus on payments and checkouts, industry players continue to explore the most seamless ways to facilitate purchases, integrating POS systems and checkout solutions to create frictionless experiences.

Loss prevention

The ever-present challenge of loss prevention sees new hope with advanced techniques such as smart gates, AI, and intelligent tags. These technologies promise to not only identify theft but also prevent inventory loss, safeguarding retailers’ bottom lines.

EuroCIS 2024 not only showcased the latest innovations but also ignited conversations around the future direction of retail. As the industry continues to evolve, these insights serve as a compass guiding retailers toward success in an ever-changing landscape.

Curious of more conversations from the Show?

ITAB live stream from EuroCIS

EuroCIS Interwiew with Klaus Schmidt
SVP Central Europe, ITAB (German only)

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