
Solution Design
Consumer expectations and overall shopping needs are ever-changing, impacting market dynamics and the demands on retailers investment priorities. Through ITAB solution design expertise and approach we help brands Rethink Retail. Together.
EMPATHY
Learning about the target audience and gaining a detailed understanding of the challenge in which we are aiming to solve. source insight and consumer data both quantitative & qualitative to allow a deep dive analysis.
1.DEFINE
Define the areas of focus by understanding the end to end consumer journey whilst stress testing current productivity and operational efficiency data. client workshops to explore the latest thinking and support the ideation phase.
2.IDEATE
Brainstorm and value potential solutions including all aspects of the research data and consumer analysis. formulate potential solutions and co-create the chosen ideas to develop further.
3.PROTOTYPE
Focus group and customer input. iterate and refine. develop the solutions through technology and engineering development and prototyping out the ideas.
4.TEST
Instore testing and iteration – including both pre & post-measurement with consumers and colleagues through hot house integration of design & stakeholders
5.