Retail technology steps into the spotlight
EuroCIS 2025 wasn’t just another trade show—it was retail’s future unfolding in real time.
Thousands of retailers from across the globe gathered in Düsseldorf, eager to explore technologies that don’t just promise efficiency but deliver exceptional experiences for customers. The halls buzzed with conversations not about catching up, but about staying ahead, signalling the industry’s readiness to embrace meaningful transformation.
- AI is changing everything: AI was everywhere at EuroCIS. Visitors saw practical, hands-on demonstrations showing exactly how AI streamlines checkout processes, strengthens merchandise security, and enables smarter, faster shopping. Autonomous stores and intelligent item recognition aren’t just theories anymore—they’re becoming everyday realities, giving shoppers convenience they never knew they needed.
- Smoother checkouts, happier customers: Checkout technology was a major highlight. From smart shopping carts that automatically tally your items to frictionless payment solutions, retailers were shown how to eliminate long lines and frustration. Speed isn’t just good customer service—it’s becoming an expectation, and EuroCIS proved retailers are ready to meet it head-on.
- Retail runs on quiet power: Behind every great shopping experience shown at EuroCIS was robust technology quietly working in the background. Automation, powerful cloud systems, and solid IT infrastructure aren’t glamorous, but they’re essential. Retailers recognised these investments as the backbone needed to deliver smooth, seamless, and memorable customer interactions.
- Retail tech knows no borders: With visitors arriving from nearly 100 countries, EuroCIS showed that technology isn’t just transforming retail locally—it’s reshaping it globally. International attendees didn’t just browse; they came ready to invest, clearly seeing that technology is no longer optional. It’s a requirement to remain competitive and relevant.
- Fresh ideas, new opportunities: The Start-up hub and innovation stages were buzzing with excitement, filled with emerging concepts that push the boundaries of traditional retail. Interactive displays, energy-efficient digital pricing systems, and smarter retail media were just some of the innovations sparking lively discussions. These fresh ideas proved inspiring, practical, and ready to implement.
Other key takeaways
From retail events across the globe
