Working together to transform retail
A demonstration of ITAB and Turnpike’s collaboration in reshaping the retail experience. With Magasin as a key example, our wearable technology and smart communication tools support retailers in boosting customer engagement and simplifying staff operations. From pilot to rollout, Magasin’s success reflects the strength of our partnership in creating efficient, engaging, and supportive retail environments across Europe.
Overview of the system
A discreet communication system that connects staff and drives real-time actions. With Smart watches, employees are always in the right place, at the right time, focused on the right activity.
Shift
Automatically updates schedules based on inputs.
Task
Efficient task assignment and tracking.
Action
Connects staff and drives real-time actions.
Notification
Empowers frontline staff with simple communication.
Customer assistance
- Connected help buttons and displays are available for customers in store.
- The most suitable staff member is instantly notified of the request and can assist the customer.
- If a request is denied, it is passed on to the next most suitable staff member until accepted.
Key features
Designed specifically for the busy front-line worker.
- Fast messages: Received by staff in smart watches for immediate action.
- Easily connect: Seamlessly link Turnpike devices and setup your workflow with full flexibility.
- Real-time data: Optimise operations with live data, optionally integrate with your existing systems.